terms last updated: 26th February 2026

1. The 11 Plus Prep School Shop
1.1 Shop Definition
1.1.1 The Shop is an online store hosted as part of the main 11 Plus Prep School website. It sells educational materials in digital and/or tangible formats.
1.1.2 Digital Products
Digital products are intangible items delivered electronically.
1.1.3 Tangible Products
Tangible products are physical items delivered to your provided address.
1.2 Hosting and Payment Processing
The Shop is hosted by Wix.com, which also processes payments. Customers should read Wix’s Privacy Policy (https://www.wix.com/about/privacy) alongside the 11 Plus Prep School Privacy Policy (https://www.11plusprepschool.co.uk/privacy-policy).
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2. Your Status
When making a purchase, you confirm that:
•    You are authorised to make the purchase;
•    You are of legal age to make the purchase;
•    All information provided is accurate;
•    11 Plus Prep School is not liable for any failure to fulfil orders caused by incorrect information;
•    You accept responsibility for any incorrect information entered during checkout.
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3. Your Purchase and Use of Digital Products
3.1 Access to Digital Products
•    Upon purchase, you will receive a link to access your digital product.
•    The link is valid for 30 days from purchase.
•    If the product is not redeemed within 30 days, 11 Plus Prep School makes no guarantee of access and is not liable for refunds.
3.2 Intellectual Property Rights
•    All digital products are the intellectual property of 11 Plus Prep School unless stated otherwise.
3.3 License of Digital Products
•    Purchase grants a non-exclusive, non-transferable, non-sublicensable license to download, store, and use the product.
•    License usage is per item purchased.
•    Parents/guardians may assign a license to their child(ren).
•    Use beyond the purchased license requires reimbursement to 11 Plus Prep School for each additional license assumed.
3.4 Restrictions
When using digital products, you agree to:
•    Store on one personally-owned device only;
•    Make one printout per license;
•    Not copy, reproduce, distribute, or share in any form;
•    Not grant third-party access;
•    Not translate or upload online.
3.4.1 Violation
•    You must delete all unauthorised copies.
•    You indemnify 11 Plus Prep School against liability from unauthorised use.
3.5 Printing Digital Products
•    You may print one copy per license.
•    11 Plus Prep School is not responsible for printer failures or difficulties.
3.6 Reliance
•    Digital products are provided “as is” and may not guarantee exam success or other outcomes.
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4. Website Usage
4.1 Intellectual Property
•    All website content, including downloadable materials, is the intellectual property of 11 Plus Prep School and may not be copied, shared, or sold.
4.2 Form Submission
•    Information submitted via forms must be accurate.
4.3 Child Supervision
•    Parents/guardians must supervise children using the website, ensuring proper use and cautioning against sharing personal information.
4.4 Username & Password
•    Usernames and passwords are confidential.
•    Children must not share account credentials.
•    Notify 11 Plus Prep School immediately of any unauthorised use.
•    Sharing credentials with third parties is considered abuse.
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5. Data Protection

11 Plus Prep School is registered with the Information Commissioner’s Office (ICO) as a data controller. Personal data is collected and processed in accordance with our Privacy Policy, available on our website.

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6. Warranties
•    The website is provided “as is.”
•    We do not warrant completeness, accuracy, or continuous operation.
•    We do not guarantee content is up-to-date.